No customer inquiry goes unanswered again
The agent reads your business email, recognizes customer inquiries, routes them to the right person on your team and drafts a reply in your company's style. You just review and send.
Inquiries are business. And they get lost in the inbox.
A customer who waits days for an answer often goes elsewhere. In most companies inquiries arrive at a shared address, between invoices, newsletters and internal messages — and nobody knows exactly who should take them.
The agent reads every incoming email and picks out only real customer inquiries.
Every inquiry instantly gets a category and an owner, who gets notified.
A reply draft is ready before you open it — with your prices and your tone.
Three steps, no change to how you work
Gmail, Microsoft 365 or any other business mailbox. The guide walks you through setup in about ten minutes.
It recognizes the inquiry, extracts name, company and phone, sets the category and priority and notifies the owner.
Edit the reply draft and send it with one click — the customer gets it in the same thread, from your address.
Everything you need so no inquiry slips through
Newsletters, invoices and automated messages stay aside. You see only what needs an answer.
Categories and assignments per team, fallback recipients and a reminder when an inquiry waits too long.
Written in the customer's language, with your services and prices. It never makes things up — missing details are marked for you to fill in.
When a customer replies, the message is linked to the same inquiry. The next reply draft is written with the full conversation in mind.
The agent reads your past mail and suggests categories, company skills and your reply style. Add a price list or service description too.
Connect Gmail and Microsoft 365 by signing in to your account, any other mailbox via IMAP. Bigger plans connect several mailboxes (info@, sales@…).
Inquiries, reply speed, time saved and a comparison with the period before Inboqo. A summary by email every Monday, Overview also as PDF.
The app and notifications in Croatian or English — every team member picks their own language.
Review and answer inquiries on the go. Replies sent from your own email client are recognized as well.
Know how many inquiries arrive and how fast you answer
The overview shows new inquiries, average time to reply, inquiries waiting longer than 24 hours and how much time AI saves your team. The team sees their own work, the owner sees the full picture — plus a summary by email every Monday.
See how much time Inboqo saves you — during the trial
As soon as you connect your mailbox, Inboqo measures how quickly you used to reply, using only the headers of your emails from the last 90 days — the content isn't read. From day one, the Overview shows a before-and-after comparison.
Inboqo measures your previous time to reply and how many inquiries went unanswered.
The Overview fills up with every inquiry: reply speed, drafts sent without changes and time saved.
Before the trial ends you see exactly how much time Inboqo saved your team — and only then decide.
Numbers are an example. We measure yours from your own mail.
Your mail stays yours
The agent reads email only to sort it. It never sends anything to a customer on its own — every reply is reviewed and sent by a person.
- Separate data. Every company has its own app and its own database.
- Encrypted passwords. Mailbox access is stored encrypted, with a key unique to your company.
- Nothing sent without a person. AI only suggests, you send.
- Not trained on your data. Your emails are not used to train AI models.
- GDPR. A Data Processing Agreement comes with every subscription.
- Export and deletion. Download or permanently delete your data whenever you want.
A fixed monthly price, no surprises
AI is included in the price. Try any plan free for 14 days (up to 100 inquiries), cancel any time.
- up to 100 inquiries per month
- 1 business mailbox, 2 users
- Reply drafts
- Export inquiries to Excel, Overview to PDF
- up to 500 inquiries per month
- up to 3 business mailboxes, up to 10 users
- Company skills, reminders, team statistics
- Export inquiries to Excel, Overview to PDF
- up to 2,000 inquiries per month
- up to 10 business mailboxes, unlimited users
- Company skills, reminders, team statistics
- Priority support and setup help
- Export inquiries to Excel, Overview to PDF
Prices exclude VAT. If you go over your limit, the agent keeps working and we suggest a bigger plan.
Frequently asked questions
Does the agent send replies to customers on its own?
No. The agent writes a draft, and a person from your team always reviews and sends the reply. The only thing it can send automatically is a short acknowledgement of receipt, if you turn it on.
Do I have to change my email or the software I use?
No. The agent connects to your existing business email. You can send replies from the app or from your own email client as before — the agent recognizes both.
Which email providers are supported?
Connect Gmail and Google Workspace or Microsoft 365 / Outlook with one click — by signing in to your account, no password to type. Any other mailbox that supports IMAP and SMTP (most hosting packages) connects with its email password. Bigger plans can connect several mailboxes.
What if the AI picks the wrong category?
Change the category and owner with one click. Category descriptions and company skills help the agent get more accurate over time.
How do I pay and can I cancel?
You add a card when signing up, but you pay nothing for the first 14 days. During the trial the agent processes up to 100 inquiries — enough to see how it works on your mail. We send a reminder three days before the trial ends. If you don't cancel, the monthly subscription starts the next day. You cancel yourself, with one click, with no notice period — cancel during the trial and you pay nothing.
Answer every inquiry — faster
Connect your email today and see your first sorted inquiries within minutes.
Try it free for 14 days